About This Workshop
In this intense 2 Day course you will develop a common understanding of Lean UX Design and how it can be applied to define user-centric experiences in the product-service continuum using design thinking tools and activities.
This workshop is an active and participatory introduction to collaborative workshop approaches to definining products and cusomter experiences. The bootcamp covers 12 tools and the language, principles, and practices of UX Design in the agile enterprise.
About the IXSD Academy™
The Academy was created in the United Kingdom to help people and organisations unleash their creative potential to deliver innovation at speed. We are bringing our highly successful and impactoful approach to developing design skills to Australia.
Why do this course?
We teach the core concepts of Lean UX Design and agile; how to research user needs, use data informed strategies, map experiences, build customer journeys, ideate, build wireframes, prototype ideas and undertake resonance and usability testing. We teach sprint techniques and how to collaborate with Dev teams by defining Epics and User Stories – the ‘currency’ of the team. We’ll equip you with a working and practical knowledge of how Lean UX Design can be applied in your day-to-day job that will enable you to develop your skills and expertise while working with product owners, developers and business analysts in the development of digial products.
Who is this course for?
We have aimed this course at designers and professionals that want to learn about how to collaborate in teams using agile approaches for user experieince design.
Web and App Dev | IT | E-commerce |Government | Public Services | Financial Services | Banking | Telecoms | Utilities | Design |Media
User Experience Design – UX | What, Why and How Introduction to UXD
Design Process: The Double Diamond with the 4Ds
Discovery Workshops, Experience Safari and Heuristic Reviews
Working with Data – Data Informed Stragegies
Framing the challenges – Problem Statement Starters
The user is not like me! – Recruiting and Screening Users
Working with users – Contextual Research, Shadowing and Interviewing
Research Analysis and Insights – Needs Statements
Segementation Strategies and Persona Creation
Experience Mapping: User Journeys and As-Is-Scenario
Value Proposation Canvas
Lean UX and Design Ops
Tools and Apps | Case Study
Ideation and Prioritisation
The Big Picture: | Your Vision Future-Scenario
The Agile Way: Epics, User Stories, MoSCoW
Prototyping: Paper and Digital Prototyping | Case Study
Fail Fast, Fail Early: Resonance Testing and Cognitive Walkthroughs
Working with Developers and Detailed Design Systems
Communicating – Socialising, Sharing and Persuading
The Trainers and Facilitators
Pete Fossick is a seasoned UX Designer and has worked all over the globe with the world’s leading corporations where he has led UX Design teams. More recently Peter has been the UX Design Practice Manager and Service Design Program Director at IBM, the Director of Strategic Design at Boston Consulting Group and he has led numerous UX Design teams in London’s leading design agencies.
He is also an academic who has lectured and directed courses at Central Saint Martins (London, UK), Glasgow School of Art (Glasgow, Scotland) and SCAD (Georgia, USA).