The DesignOps Global Conference is for design leaders, researchers, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services.
A 3 Day VIP Pass gives unlimited access to all parts of the conference – enjoy 26 speakers, 10 workshops, 4 panels, a champagne reception and networking event. Get your conference passes here form Eventbrite.
DesignOps and the ‘Ops’ Enterprise – Changing Cultures & Developing Practices
How can ‘Ops’ principles enhance the way people in organisations and enterprises work together to deliver better products, services, experiences and outcomes. How do organisations adopt Ops practices and scale design? How does Ops support better internal work flows, facilitate agile ways of working, increase adaptability and streamline processes? How does ‘Ops’ help organisations develop relevant and disruptive products, better services and customer offerings within more complex digital ecosystems?
Closing the Loop – From ResOps to DesignOps to DevOps
How does DesignOps help teams connect, co-create and contribute to product and service innovation and deliver value and enhance end-user experiences. What type of practices and principles we need to adopt to support innovation. How do the different guilds of ResearchOps, DesignOps, DevOps and StudioOps support people, teams and the organisation to work together? How do we close the loop between Strategy, Research, Design and Development.
Service Design, Digital Transformation and Ops
How do we deliver digital transformation within different types of organisations within the private and public sector? How do we adapt and adopt ‘Ops’ as we change the ways we work and shift cultures and constituencies? What are the design methods, processes, mechanics, roles and new competencies we need to learn, understand and adopt to ensure teams are delivering change in organisations and creating experiences that users expect? How does ops support creativity to deliver better design to and build brand equity, experience equity and service equity?
The Future of Design & Ops – AI in Design
How do we deliver better customer experiences (CX) through better design practices, adaptable and scaleable design systems while improving design standards? How do we support flow with optimised toolchains and smarter software? What are the trends shaping visual and interaction design? How is ‘natural interface’ such as conversational interaction and intelligent bots changing how we need to think, the practices we use and skills we need? How is AI shaping research and changing the way we work? What is the future of UX, UI and the tools we use?
Keynote: JONA MOORE, VP of Technology at frog
Keynote: SARAH DRUMMOND, Chief Design Officer at Northgate Public Services
Keynote: JOSE CORONADO, VP of Design Operations and Head of DesignOps at JPMorgan Chase & Co
DAVE MALOUF, Snr Director Strategy and Operations – DesignOps Northwestern Mutual
ERIN FIGUEROA, Senior Director, Program Management at Slack
PATRIZIA BERTINI, International DesignOps Lead at Intuit
JON REIDY, Head of Digital Design System Operations at HSBC
ZOE SEAMAN, Head of Design Operations at CapitalOne
EDEN LAZANESS, Head of Design and Innovation at Kings College London
PETER FOSSICK, Consultant, Writer and Coach
KATHERINE WASTELL, Head of Digital Design at The Co-op
DAVE CUNNINGHAM, DesignOps Manager at The Co-op
LONA MOORE, Design Community Lead at Exxon Mobil
SCOTT KIEKBUSCH, Designer & Author
KAELIG DELOUMEAU-PRIGENT – UX Development Manager at Shopify
MATT BEANEY, Service Transition Lead at AutoTrader Group
DANIEL STILLMAN, The Conversation Factory
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