IXSD Academy is proud to be a Gold Sponsor of the #DesignOps Global Conference, May 30, 31 and June 1 in Manchester, U.K..
The DesignOps Global Conference is for design leaders, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services.
The conference is a convergence of ideas and insights from people who are shaping and informing DesignOps and its related fields. It is concerned with the principles, practices and applications of DesignOps, ResearchOps, EnterpriseOps, and DevOps using agile approaches to deliver digital innovation in the Service-Product Continuum.
Highly experienced and award winning Service, UX, UI and Digital Designer transforming businesses using HCD principles and contextual research to deliver engaging and innovative solutions in the service-digital continuum.
With a rich range of project experience I have worked in diverse sectors with top tier global corporations and start-ups in the USA, Europe, China and Australia. Project and client experience includes: AMP, Chic-Fil-A, GM, Nissan, The Saudi Ministry of Health, Standard Chartered Bank, VTech Holdings and many more.
I work within teams using WAgile, Agile, Scrum and Kanban methodologies, always advocating a lean approach to service design,UX design and software development.
I enjoy disruptive business transformation working to deliver seamless omni-channel experiences that create experience, service and brand equity.
I have a proven track record in successful boot-strapping, scaling and I'm willing to put my money on the table as an angel investor.
As an academic I developed the first BFA/MFA in Service Design in the USA and ground breaking undergraduate and postgraduate curricula in HCD, Product Design, Experience Design, Innovation & Design Management in the UK, USA and SE Asia.
Interests and experience in delivering:
Service Design
Business Transformation
UI Design
UX Design
User Centred Design
Ethnography
Anthropology
Insights
Rapid Prototyping
User Testing
Co-Design Workshops
Human Centred Design Methods (LUMA)
Web & Digital Tech
Internet of Things
Strategy & Planning
Disruptive Innovation
Incremental Innovation
Open Innovation
Collaborative Design
Entrepreneurship
Start-Ups
Product Design
Product Identity
Branding & Identity
Design Strategy
Semantics
Design Guidelines
Agile
I use:
Adobe Creative Cloud
Omnigraffle
Axure
Sketch
Slack
Trello
Jira
Invision
Google Docs
Dropbox Enterprise
Keynote, Prezio, PPT
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