In this intense 10 week course you learn all about service design; its principles, practices and the tools that should be applied as part of design methodology used in digital transformation.
Welcome to the IXSD Academy™ where we help organisations and individuals learn new skills that they can apply in their work to unleash their potential. We help you build the skills and capabilities to deliver innovative new digital products and services at speed through our short courses and immersive workshops.
We deliver short courses and workshops in a range of subjects and we are adding more each month. Here are some the subjects we cover:
Design Thinking – How to embed and scale design thinking in your organisation. We teach a set of over 20 tools and approaches to adopt user centre design principles while collaborating in teams.
Service Design – Optimising and creating new customer centric services using the Stage Model.
Product Design – Applying ‘Design Thinkin’ to build innovative digital products that are intuitive to use.
UX Design – Learn how to work with users, through research and co-creation, to identify the ‘mental model’ and behaviors to ensure you design for usability, usefulness, and desirability.
Visual Design – Developing Digital Brands, Design Systems and design principles to ensure the interface is intuitive, usable, consistent, useful and scaleable.
User Research Methods – How to develop a research plan, recruit users, undertake surveys and questionnaires, undertake contextual ethnographic research, develop scenario based user testing, gather and analyze qualitative and quantitive data and then report and socialise insights that can be used by the business/organisation.
Prototyping for Products & Services – From low resolution paper prototyping to high fidelit click-through and interactive digital prototypes to ‘service theatre’ we show you how to build the most effective prototypes as part of an iterative design process.
Developing OKRs – How to develop Objectives and measure Key Results at a strategic level and tactical level in teams like Google, Amazon and Apple.
Blue Ocean Strategy – How to identify new markets, develop new business models and migrate customers as part of disruptive innovation strategy.
Agile for Teams – the principles and approaches we use to work with agility in teams.
Lean Start-Up – How to build your Minimal Marketable Viable Product is desirable and feasible.
Pitching and Funding Your Start-Up – how to build a pitch deck and raise funding for your start-up using guerrilla tactics.
To learn more about our courses or to discuss a workshop please call (UK) +44 7972 905474 or request a call back (Network charges may apply depending upon you service provider). Or use this link to get more information
IXSD Active Learning™
We teach and coach people using our IXSD Active Learning™ methodology using immersive workshops that are highly energised.
Importantly, we are experienced designers, developers, business leaders and entrepreneurs that have been shaping design thinking and business practices while working within the world’s leading corporations, consultancies and design agencies.
With a proven track record in delivering disruptive innovation in the digital economy, we give you the tools and processes to get the job done.
A spectrum of learning experiences
Our IXSD Essentials™ are a series of courses that enable people from diverse disciplines to learn new skills and how to collaborate at speed using a bootcamp format.
Our IXSD Masterclass™ programs are for experienced professionals that need advanced courses and coaching sessions that are created specifically for a particular business, group of people or unique challenge where there is a deep learning approach exploring principles and practices.
We specialise in helping people develop skills using workshops, design hacks and sprints that focus on delivering outcomes using tools that are tried and tested in the world’s most innovative companies.
Learn in global design destinations
We conduct our programmes in cities known for their leadership in design and innovation.Our courses are set in global design and innovation hubs including London, San Francisco, New York, Boston, Miami, Milan, Berlin, Frankfurt, Brussels as well as Hong Kong, Beijing, Melbourne or Sydney.
- We offer a unique learning experience in immersive workshops with a structured curriculum taught by experts featuring case studies.
- We feature guest speakers that are leaders in their field and arrange visits to studios, companies, inspiring exhibitions, and events.
- These are residential workshops that are set in amazing spaces where you can interact before and after the day’s events.
- For groups of 10 or more we can create a bespoke programme and learning experience that is tailored to your needs and business challenges.
To discuss your needs call +44 7972 905474 or request a call back. (Network charges may apply depending upon you service provider)